Date of Description:
Administrative Support Specialist
March 4, 2020
WithinReach makes it easier for Washington families to navigate complex health and social service systems and connect with the resources they need to be healthy and safe. When families struggle, we are there to help. We work one-on-one with people – in person, over the phone and online – to identify their needs and provide them with immediate support that is close to home. WithinReach also works with partners, providers and policymakers in a variety of ways to put healthy families first. We are focused on improving access to resources and support because we believe all families deserve to be healthy.
Our team is a mix of smart and purpose-driven professionals. We are change makers, working to build healthy, equitable, vibrant communities. We believe that we can only do our jobs well by learning about the people we serve, and by addressing and seeking to reduce the barriers that create inequalities. By doing so, we are able to create meaningful change for families and communities.
Program Summary: WithinReach’s Workforce Development team improves population health by engaging and informing the providers who serve families. The team convenes partners, educates providers and professionals, delivers technical assistance and support, and promotes systems change at the practice and policy level. Topical areas evolve over time, and currently include racial equity, vaccine safety, infant mental health, and promoting healthy child development. This team interfaces with health, social service, and early learning providers; it does not work directly with families.
Position Summary: WithinReach facilitates an array of professional development opportunities, such as learning collaboratives, e-learning courses, webinars, practice improvement support, and large trainings open to any provider. This position will provide direct administrative support to the team of program Coordinators and Manager who work to organize provider-focused learning opportunities, gauge community-training needs over time, and continually collect, review and utilize data to inform process improvements. The ideal candidate will have prior experience providing administrative support to a team, program and/or department with proven abilities to: multi-task, maintain a high-attention to detail and work collaboratively with staff and partner organizations. The position reports directly to a Workforce Development Program Manager and requires the ability to work well under pressure, solve issues using creativity and manage competing priorities, have a strong equity lens, and understand the needs of the Workforce Development team. We seek someone who fits in with our staff’s core values of agility, collaboration, inclusion, initiative, quality and well-being.
General Duties and Responsibilities:
1.) Daily Administrative Support
- Communicate and collaborate with Workforce Development team and other WithinReach staff to ensure work is completed efficiently and effectively
- Develop project specific processes, track activities, prioritize and implement ongoing tasks and one-time projects as assigned by program managers and coordinators to meet project deadlines
- Provide in-person logistical support at community large group trainings and small group workforce collaboratives trainings
- Work with vendors to secure venues, catering, and other services
- Print and prepare materials such as participant packets in preparation for provider and community training events
- Organize training materials and ensure all appropriate materials, tools and technology are prepared ahead of training dates
- Input quantitative and qualitative data into a variety of technology platforms
- Assist with invoicing activities and sub-contracting processes
- Calendar internal and external meetings with other staff, partners and stakeholders
- Record meeting minutes
- Other duties and projects as assigned
Experience, Qualifications, Knowledge and Skills:
- At least 2 years of progressively responsible experience providing administrative support.
- Strong organizational and time management skills.
- Self-starter who identifies opportunity for innovation or improvement, takes initiative, and engages colleagues to achieve desired outcomes.
- Proficiency in the use of personal computers, with working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and the internet.
- Candidates must have experience developing and assessing their work through a racial equity lens.
- Knowledge of health and racial equity principles and practices.
- Understanding of how racism, privilege, and oppression impact marginalized communities and populations.
- Capacity to collaborate effectively and respectfully with people of diverse cultural, ethnic and socioeconomic groups.
- Valid Washington State Driver’s License or ability to travel throughout Washington in a timely manner.
- Ability to lift up to 50 lbs.
Desired Experience, Qualifications, Knowledge and Skills:
- Experience using software or program to manage event registration or ability to learn programs such as SurveyMonkey and Cvent
- Ability to support logistics for more than one event at a time
- Ability to manage multiple and competing priorities
- Ability to operate basic office equipment, including printers, multifunction copy machines, and postage machine
Wages & Benefits:
$47,000 annually. Excellent benefits include fully paid medical coverage, vision and dental for employees and generous coverage for spouses, partners and dependents. Paid time off and employer-matched retirement plan.
155 NE 100th St, Suite 500, Seattle 98125
Send Resume and Cover Letter to:
March 18, 2020